IMLAUER HOTEL PITTER Salzburg

I’ve had the privilege of staying at countless hotels across the globe, but my recent experience at this hotel truly stands apart as the best. What made it extraordinary was not just the exceptional facilities, but the unmatched warmth and professionalism of Mr. Juan Torres the front desk assistant manager. From the moment we arrived, Mr. Juan went above and beyond to ensure our one-day stay was nothing short of magical. His attention to detail, genuine kindness, and unparalleled ability to anticipate our needs transformed our visit into a memory we will cherish forever. It’s rare to find someone who takes such pride in their work and does it with such grace and care. Mr.Juan is a true credit to this hotel, and his service was a defining element of what made this the most memorable hotel experience of my life. Also ,During our visit to the hotel’s rooftop restaurant, we had the privilege of being served by a truly outstanding young waiter whose professionalism and kindness left a lasting impression on us. From the moment we sat down, his attentiveness, warm demeanor, and genuine passion for hospitality were evident. He not only made excellent recommendations but also took the time to ensure every detail of our dining experience was perfect. It’s rare to encounter someone so dedicated to creating a memorable evening, and he did just that with ease and grace. Thank you for going above and beyond to make our meal so special. Your effort didn’t go unnoticed, and it elevated an already stunning setting to something truly unforgettable. You have a bright future in hospitality, and I look forward to seeing your talents shine in the years ahead! Unfortunately I could not include his name (I forgot his name :((( he is behind us in the picture I included.

We had a wonderful week at the Imlauer Pitter. The staff were exceptional, nothing was too much trouble for them. The rooms were clean, quiet and comfortable, with room service and Netflix available. We really appreciated being able to lie in and take the A La Carte breakfast option. We also had dinner at the Sky Bar for several nights and the food was fantastic. We struggled to find a restaurant in Salzburg which matched this quality. Would highly recommend this hotel for anyone looking for a relaxing, high quality stay.

We are travelling a lot and we are always searching for top accommodations this did not disappoint. The location was very good, it was clean and the facilities were great. The breakfast was also very good, a lot good quality products. The hotel restaurant was top, we celebrated the beginning of our honeymoon and my husband’s birthday and they took good care of us, offering us a cake to blow the candles. Not last, our direct host, Clemens was very very nice. He upgraded our room due to our honeymoon and also sent us two cakes as a present. He was very very involved with our needs and we really felt very good. We appreciate everything and we will recomand this accommodation! 🤍

The staff, particularly Clemens went out of his way to make our stay wonderful. He was friendly, efficient and very helpful. We loved our stay so much that we booked another Imlauer hotel in Vienna and when I told Clemens he emailed them to make sure we got a nice room. The room was spacious with a view of the courtyard, it was comfortable and very quiet with a nice bathroom. Location was perfect being a short stroll from the train station in one direction and Old Town centre in the other. The whole hotel was spotlessly clean and the food in the restaurant was outstanding.

The location is excellent for exploring the highlights of Salzburg. It's also close to the train station so you can easily plan a day trip ( We visited Munich). The room was clean and the staff were very helpful. The breakfast was good but more made to order options are always nice to have. We only saw the made to order omlette station.